Works within the operational branch of the business to support our commercial colleagues (Sales) to generate and deliver client work 

Manages client enquiry work, mainly with the Asian Team (pre-order discovery and assessment of production costs and timelines) 

Manage clients order work, also with Asian Team (after order placement) 

Engage and works with relevant business functions (Logistics and QC) as required, to maintain project timelines, cost and product quality, while ensuring project visibility for the business and project stakeholders 




Business Enquiries (Pre-Order)

Support the Sales team to manage and action enquiries from existing clients and new 
business. Work to provide product quotes at cost and specification level in reply ours client’s brief 

Manage client enquiries up to the point of order confirmation upon which a Purchase Order is received, and the client demand for the product becomes confirmed 


Order Management (Post-Order)

Handle and manage client orders to ensure order production meets the clients 
expectations and product specification, as established at enquiry stage 

Maintain a critical path to ensure the product is delivered on time and on cost, and within defined quality standards

A project manager will also:

Problem Solve: functions and expertise as required (Sales, QC, Logistics, Buying)

Communicate: Ensure visibility is maintained for the business relating to all order activity 

Be proactive: Provide expertise and guidance to Sales, other offices and Operations relating to order management 

Analyze: Highlight risk to the business, and establish ways of identifying and managing risk – contributing to system change and finding efficiencies 

Take ownership: A Buyer’s contribution must ensure our function standards are considered excellent by our clients and internal stakeholders 



  • 2-3 years project management experience, or experience in a suitably equivalent discipline (merchandising, buying, order management)
  • Excellent (and disciplined) time management – both individually and for other stakeholders.
  • Excellent communication skills (oral & written) 

  • Strong analytical and reporting skills, with an eye for detail 

  • Ability to work under own initiative / be proactive – seeks work, and identifies opportunities for 

  • Excellent multitasker – enabling the role holder to prioritize and meet deadlines in a pressurized, 
and at times, fast paced environment 

  • Must be able to take an active interest in own development. 

  • IT Literate with an excellent understanding and familiarity with Word / Excel / PowerPoint (must be 
intermediate level)

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